Supporting needs of Ontarians.

Trauma Helpline's approach is grounded in addressing two root causes of homelessness, rather than only its downstream effects.

The organization recognizes that many who are engaged with the justice system may not have adequate housing and may become part of the cycle that bring them in front of the court without proper support. Trauma Helpline is there to break that cycle.

Trauma Helpline's mandate is to recognize the needs of the most vulnerable individuals within society, including those who are involved in a revolving door situation with the criminal justice system.

We recognize that it is possible to end homelessness by breaking the cycles of poverty which always seem to accompany home insecurity.

Trauma Helpline adopted an ideology, coined by a Canadian Psychologists, who proposed that the best way to eradicate homelessness was to provide achievable objectives structured toward an overall outcome which will put that individual in a better place than where they started.

The Trauma Helpline model strives to give those individuals a place to recovery with a set of responsibilities designed to develop their skills at a rate that is achievable for them, and integrate back into roles within society at a pace they are able to manage.

Individuals are not required to find conventional employment, but housing and employment is provided first. This philosophy comes from the idea that once people have security and purpose, they will be able to decompress and set new goals as they recover.

Our model reflects Canada's own legal framework for housing: the National Housing Strategy Act (2019) recognizes housing as a fundamental human right, and the Canadian Human Rights Commission's Federal Housing Advocate has repeatedly called on the federal government to prioritize permanently affordable, non-market housing investment as the primary route to progressively realizing that right, particularly for disadvantaged groups including Veterans, Indigenous people, and people experiencing chronic homelessness.

Trauma Helpline's project is designed to align directly with that human rights-based approach, and not only provide housing, but provide a community which emphasises individual responsibility in the healing and recovery process, by providing individuals will a structured personal goals planning process to formulate their own personal goals in alignment with the employment opportunities and responsibilities available while they decompress and recover.